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Limited Warranty

Compu-Video Systems warrants this product and all accessories provided with it to be free of defects in material and workmanship for a period of 5 years after the original date of purchase. This warranty does not cover damage to the product resulting from accident, misuse or modification.
 
How The Warranty Works
If this product or any of the accessories supplied with it become defective within the warranty period, Compu-Video Systems Inc. will at its discretion repair, or replace the product with an equivalent unit of equal or higher value without charge. Overland return transportation from Compu-Video Systems Inc. to the user is free of charge.
 
How To Get Service
Please contact CVS by phone for return authorization number and then return the defective unit, transportation prepaid and a dated proof of purchase to:
Compu-Video Systems Inc.
37 Arden Drive
Garrison, NY 10524
 
The customer is responsible for all costs incurred from shipping the product back to Compu-Video Systems.
 
Obtaining Technical Help/Service
Web Site:
www.compuvideosystems.com
Phone: (845) 737-7009
Fax: (845) 737-0426
 
In no event shall Compu-Video Systems Inc. be liable for Consequential Damages. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
 
 
Return Form

To get a Return Form please contact Compu-Video Systems directly.  Be ready to provide the unit model number and serial number as well as a fax number that the form can be sent to.  Once you receive the form, complete it and enclose it with the product when sending/returning it to Compu-Video Systems.
Shipping Address:
Compu-Video Systems Inc.
37 Arden Drive
Garrison, NY 10524
 
 
Return Policy

The following are policies regarding the return of a product purchased directly from Compu-Video Systems Inc. If you wish to return a product and did not purchase it directly from Compu-Video Systems Inc. you must contact the company that you purchased the product from for their return policies.
  • No returns will be accepted 30 days after the original invoice date.
  • CALL FOR RMA# BEFORE RETURNING PRODUCT
  • All refunds will be given as credit.
  • All returns must be carefully Packed and made transportable prepaid by the shipper.
  • The item must be in its original unopened box.
  • Do not use the product box as the shipping box.
  • A 20% restocking charge will be applied to all returns.
 

 

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